Privacy policy

Divisione Network which is headquartered in Vetto D’Enza (RE), via Ferma, n. 2, Italy, registered in the Trade and Companies Register, P.IVA No. 00742610355, is the data owner and commits to grant data protection and confidentiality of the user intended as a specific or identifiable natural person. In accordance with the applicable law on personal data protection, for the purposes as mentioned. In accordance with the Article 13 Legislative Decree 196/2003, by way of this informative, the user will be informed about the collecting, use, purposes and mode to access, modify, update or cancel his/her personal data.

This Privacy Policy is regulated by Italian law and in particular by the Code on personal data protection (Legislative Decree No. 196 of 30 June 2003) which governs the processing of personal data, including data held abroad, that is carried out by anyone with a residence or registered office in Italy. The Code guarantees that personal data will be processed in accordance with fundamental rights and freedoms, as well as with dignity for the person concerned, particularly as concerns confidentiality, personal identity and the right to protection of personal data.

This web site fulfils a commercial and informative function allowing users to make purchase orders on line an providing info on the products for sale. Those users, ordering products through this web site, inspect and accept the following Policy: the data collected through the purchaising order will be used solely to provide our service and/or supply the products and fulfil management, accounting, operative and legal obligations.

According to Art. 13 of Legislative Decree 196/2003 gives specific rights to users. You always have the right to obtain confirmation from the holder as to whether or not personal data concerning you was processed and to be communicated such data in an intelligible form.

You also have the right to obtain information about the source of your personal data; the purpose and method of processing your personal data; the logic applied for processing performed with the aid of electronic tools,  to obtain the cancellation, the transformation, the blocking of processed data and the update, rectification, integration of data; to oppose for legitimate rights to the processing of data.

Type of collected info

When you register on the web site to create an account, you will be asked for some personal information such as your name and surname, your address, your country, your gender, your date of birth, your nationality, email address, your telephone number, details on your credit card and payment. You are also asked to chose a user name and a password for your account.

When you buy a product or use other services provided by our web site, info relevant to transaction, such as type of products, delivery address, details on credit card and payments, are registered. When you communicate with us, for example sending an email, these info are saved to answer your request and questions and provide you with our best services.

Everytime you interact with us some data are automatically collected, such as IP address, type and version of browser you use, operating system and device. On the web site there is the use of cookies and info are collected every time you have access to the web site. Cookies are data transmitted to your hard disk through the browser, they allow us to identify you when you have access to the site, so to keep memory of your preferencies and customize our website on your needs. You can disable cookies through your browser’s settings but remember that, when you disable cookies, you may not be able to use all the services provided by our website.

Use of the collected data

The info we collect from our clients help us to customize and improve your purchase on our website. The info we collect is used to manage your orders, to delivery the products, to accomplish the payments procedure, to maximize our services, our products and our web site. This info is used also to send you special offers and info on products you may be interested in.

Your personal data are kept in memory until there is a commercial purpose or for the time laid down by law, afterwords they get canceled.

In case the Client has given his personal consent, we could use personal data to analyse consumer habits, preferencies, needs and the user’s choice, also we could send the Client SMS, MMS, newsletter, targeted messages through chat, social networks, mobile apps, email and telephone relevant to:

  • marketing about new and gift products, info or campaigns on new products, promos/sales
  • marketing, offers and commercial communications (newsletter)
  • invitation to participate to market investigations on some products or Customer Service
The comunication of personal data for marketing purposes is optional and the potential refusal will not prevent the user from the use of our web site, from creating a personal account or from our technical assistance. The user can deny its consent to the above mentioned purposes at any time and chose its favourite contact mode. If the user wants to cancel its subscription to receiving promotional comunication we could send or other relevant activities above mentioned, he/she can follow the instructions coming with each commercial communication or he/she can write to info@valeryrose.com

Possibility to share data with third parties

The protection of your personal data is extremely important to us. Your personal data are shared solely as specified in the previous paragraphs and only with third parties which respect relevant laws on personal data and which guarantee a proper safety level. For some services such as the products delivery and the payment procedure, we make use of third parties. These third parties will have access to the info we collected from you and that are necessary to accomplish their functions. They are not authorized to use your personal data for any other purpose and they are legally forced to comply with relevant laws on the protection of personal data.

Personal data info will be disclosed where requested by the law, to comply with the General Terms and Conditions of Sale and to execute any other agreements, in case of investigative actions, inquieries and to prevent frauds and other illegal activities.

In any other case, your personal data will be shared to third parties solely with your explicit consent. You have the opportunity to chose that your personal data will not be shared with any other party.

Your personal data safety

To protect your personal data from unothorized access, modifications and disclosured, we have implemented technical systems of protection and relevant security measures to guarantee your safety. These security measures are constantly adapted to get a high security level. Anyways note that, despite our efforts , no safety measure is perfect or impenetrable. To help us maintain a high security level, we ask you to avoid revealing your user name and password to third parties. It is your responsability to keep those data private and to immediately notify us the use of your user name and password by unothorized third parties.

Some of your data will be kept on a third party server, currently in an OVH srl server. This third party commits to try to guarantee a high security standard. However we cannot take any responsability about this third party actions.

Privacy rights

You can contact us and ask about your personal data at any moment. You can also ask for the modification, the update, the cancellation of your personal data. Please note that, if you ask us to cancel your personal data, we will not be able to provide you our services anymore.

Data controllers and contacts

Your personal data will be collected, with and without electronic tools for the above mentioned pourposes, by members of our staff already designated as data controllers where they deal with administrative, accountancy, promotional or marketing issues, customer care, systems administration, management, maintenance and developing, marketing, market investigations and promotions relevant to the pourposes mentioned in this Privacy Policy and in the Cookies Policy. If you have any question about the Privacy Policy, on your data processing or if you want to excercise your Privacy rights, please contact info@valeryrose.com Your requests will be processed with our utmost attention so to solve any Privacy problem as soon as possible.

Possibility to transfer data abroad

Please note that our stuff, and third parties acting on our behalf as services providers and carefully chosen partners, could be stationed abroad, even outside the European Economic Area. Therefore, in case some data are tranfered abroad, Divisione Network commits to guarantee it would take place in the total respect of the local law and of the European Union requieries, and that proper security measures shall be applied to protect your personal data in those countries.

Modifications to the Privacy Policy

The Privacy Policy is subjected to periodic updates aimed to guarantee the best protection of your Privacy. We suggest you regularly check the Privacy Policy when entering your account. The use of this website from you, implies your consent to the updated version of this Privacy Policy.

Last update November 2017